Privacy Policy

At BrightSpark Learning, operated by InnovEd Solutions Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using BrightSpark Learning, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

Data Collection

We collect various types of information to provide you with a seamless and personalized learning experience. The information we collect includes:

• Personal Information: This includes your name, email address, phone number, billing address, and other contact details that you provide when registering for an account, purchasing a course, or subscribing to our newsletter.
• Payment Information: When you make a purchase, we collect your payment information, such as credit card details or other payment method information. This information is processed securely through our payment gateway providers.
• Usage Data: We collect information about how you use our website and services, including the courses you enroll in, the pages you visit, the time you spend on each page, and the links you click.
• Device Information: We collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. Please refer to our Cookie Policy for more details.

Data Usage

We use the collected data for various purposes, including:

• Providing and Improving Services: We use your information to provide you with access to our courses, personalize your learning experience, and improve the quality of our website and services.
• Processing Payments: We use your payment information to process your purchases and ensure secure transactions.
• Communicating with You: We use your contact information to send you important updates, notifications, and promotional materials related to our courses and services. You can opt-out of receiving promotional emails at any time.
• Analyzing Usage Data: We analyze usage data to understand how our website is used and to identify areas for improvement. This helps us optimize our platform and provide a better user experience.
• Protecting Our Rights and Interests: We may use your information to protect our rights and interests, including detecting and preventing fraud, enforcing our terms of service, and complying with legal obligations.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data, such as payment information, during transmission and storage.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Data Backups: We maintain regular data backups to prevent data loss.
• Employee Training: We provide regular training to our employees on data security best practices.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

GDPR Compliance

BrightSpark Learning is committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data, including:

• Right to Access: You have the right to request access to your personal data that we hold.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request that we erase your personal data under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us at Contact Us. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

Third-Party Services

We may use third-party services, such as payment processors, analytics providers, and marketing platforms, to provide and improve our services. These third-party services may have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of these third-party services.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

InnovEd Solutions Inc.
123 Learning Lane
Sparkville, CA 91234
Email: Contact Us
Phone: (555) 123-4567

Thank you for trusting BrightSpark Learning with your personal information. We are committed to protecting your privacy and providing you with a safe and secure learning environment.

For more information about our cookie usage, please review our Cookie Policy.

Changes to this Privacy Policy

This Privacy Policy is effective as of January 1, 2025, and may be updated periodically. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of BrightSpark Learning after such changes constitutes your acceptance of the new Privacy Policy.